Alt CRM
Kitchen and salon staff do not stop mid-shift to type an order into a CRM. Anything that needs two hands and a clean screen is never used twice, which is why most small-business CRMs are empty by month two.
Before a line of product code, we ran a recording bake-off: consented Hindi-English code-switched speech captured under real kitchen and salon noise, scored across extraction engines, to find out whether voice-to-structured-order actually held. The product was built only after the transcripts proved it did.
An order is spoken once, in the language the floor genuinely speaks, and arrives structured — customer, items, amount — with a queue-backed worker doing the follow-up nobody had time for.
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